Web 2.0 media tools like Twitter and Facebook and applications such as wikis, blogs and forums have allowed collaboration and knowledge management in which helps to transform companies into an Enterprise 2.0 organisation.
With wikis and blogs, employees can participate/exchange their experiences and expertise in the way of sharing knowledge. This also benefits the organization in term of knowledge management and a participative employees usually translate into a motivated and progressive workforce. It also allow knowledge to be available across multiple location and support the globalization workforce of today.
Of course the concern & challenges of enterpise 2.0 will then be of security, governance and ethics.
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